Teresa founded Five Star in November 2003 and over the next 17+ years has overseen it’s growth to become a leading Immigration Services provider. Her business experience is vast, and prior to setting up Five Star she worked for many years as Finance Director for a large Scottish Company. She brought these talents to Five Star, backed by strong Administrative skills and an instinctive grasp of what Business needs to succeed. Staff are encouraged to grow and develop their abilities to ensure the ethos of the Company always comes first – quite simply, the Client and their needs.
Her brother, Dan, joined Five Star in early 2004 and has gained a wide range of knowledge and experience in all aspects of the business over the last 17+ years. He has a keen eye for detail and is often called upon for the more complicated cases. He has a strong focus on ensuring that our Clients’ needs are looked after to the best of our ability and feels that the bond of trust between Five Star and our Clients is key to both the success of the Business and more importantly the happiness of the Client. He is an advocate of doing business in an open and honest manner and believes that the best outcome is always achieved by regular communication between both parties.
Senior — In-House Solicitor
Shereen is our Senior In House Solicitor and specialises in Immigration and Asylum cases. She qualified in November 2006 and is able to provide immigration advice above and beyond Level 3 OISC. She is an experienced Court solicitor who has won cases in both the First Tier and Upper Tribunals. She joined us from the Immigration Advisory Service (IAS) and has been a member of the Five Star team since 2012. She is a member of the Law Society Sub Committee of Immigration and Asylum, a member of ILPA and a past Treasurer of the Scottish Legal Practitioners Association (SILPA). She directs all Legal aspects of the Business and particularly enjoys meeting with and providing the best advice for each Client, based on their individual or family circumstances. Shereen takes great personal pride and interest in achieving the best outcome for our clients and has a consistently high success rate in particularly challenging cases. She speaks Punjabi, Urdu, and Hindi.
Pavan graduated in 2009 and has since worked with the Ethnic Minorities Law Centre in Glasgow firstly as a Volunteer and then as a Trainee Solicitor before qualifying in 2013 and joining Five Star in 2014. Throughout her training and since qualifying Pavan has further developed her interest in Immigration Law and now specialises in this field as well as having experience in Employment Law. She has an analytical approach and an aptitude for researching and problem solving, both important aspects of the work she carries out in Five Star. Pavan is also a member of the Law Society Sub Committee of Immigration and Asylum and a member of ILPA. She speaks Punjabi, Urdu and Hindi.
Manger — Caseworking
John joined the Company in 2012 and although experienced in several aspects of the Business is our senior Case Worker and manages this Department. He is an organised and thorough person with an eye for detail; tailor made strengths for ensuring that Clients matters are looked after to a very high standard. Concentration and focus are key in his position and he has both in abundance.
Kuram joined the company early in 2014. He has strong interpersonal skills and an empathetic nature, skills used within the Company to both build and develop relationships with new clients and strengthen ongoing relationships with existing clients. He also has a lot of experience in casework and often accompanies clients to their Same Day PSC appointments, as well as carrying out Home Reports when required. Kuram speaks Punjabi, Urdu and Hindi.
Lily is our longest serving member of staff, having been with Company since 2008 shortly after she arrived in the UK with her Husband. Initially they were Clients of Five Star and in Lily the Company gained a valued member of staff. She has handled almost everything during her time with us, but she is at her best dealing with the Clients and is thus a key member of our Case Working Team. She speaks English, Hindi, Punjabi, Urdu and even a little Chinese.
Filia completed her Masters Degree at Strathclyde University and joined Five Star early in 2016. Initially she worked in Reception where she learned to handle an extremely busy front office and gained experience in different aspects of the Business. She has a very pleasant manner when dealing with clients and was promoted to Caseworker. She is now a dedicated and appreciated member of the Case Working Team.