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Privacy Policy

Privacy Policy

Last Updated: Tuesday, 5 May 2020

We at Five Star International Ltd are committed to preserving your privacy

This policy describes when and why we collect personal information about people visiting our website, how we use it, the conditions under which we may reveal it to others and how we keep it secure. We can change this policy at anytime, so please review this page every so often to ensure you are aware of any changes. You should also take note that by using our platform, you consent to be limited by this policy.

Any inquires with respect to this policy should be sent to enquiries@fivestarinternational.co.uk

Our contact details 

Name: Five Star International Ltd

Address: 1st Floor, 299 W George St, Glasgow G2 4LF

Phone Number:  0141 339 7373

E-mail: enquiries@fivestarinternational.co.uk

Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at enquiries@fivestarinternational.co.uk if you wish to make a request.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you complete the contact form, when you finish the site registration form, purchase a product from our store or engage with other contact forms within our site.

What type of information do we collect from you?

The individual data we gather may incorporate your name, address, email address, IP address, and data with respect to what pages are gotten to and when. On the off chance that you make a gift on the web or pay online, your card data isn’t held by us; it is gathered by our outsider installment processors who spend significant time handling credit/check card exchanges, as clarified beneath.

Use of ‘cookies’

Like many other websites, the Five Star International website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. However, turning cookies off may result in a loss of functionality when using our website.

Google Maps

These are Google Maps third-party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

How is your information used?

We may use your information to:

  • Contact you regarding queries raised in the contact form;
  • Process a payment you have submitted;
  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested, and that may be of interest to you.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

When you are using our secure store pages, your payments are processed by a third party payment processor, World Pay, who specialises in the safe online capture and processing of credit/debit card transactions. If you have any questions regarding secure sales, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Or we may transfer your information if we’re under a duty to disclose or share your data to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that we continue to protect your privacy rights.

How you can access and update your information

The accuracy of your information is important to us. You have the right to update any information we hold on our website about you.

Send an email to enquiries@fivestarinternational.co.uk here and request the information held about you

Links to other websites

Our website may contain links to other sites operated by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We can not be responsible for the privacy policies and practices of other sites, even if you access them through links on our website.

Also, if you connect from a third party website to our website, we can not be liable for the privacy policies and practises of the owners and operators of that third party website and recommend that you review the third party website policy

16 or under

We care about preserving the privacy of children aged 16 or younger. If you are 16 years old or under, please get permission of your parent/guardian in advance if you send personal information to us.

Transferring your information outside of Europe

The details you send to us can be passed to countries outside the European Union (“EU”), as part of service provided to you via this website. As an example, this might happen if any of our servers are located in a country outside the EU from time to time. Those countries can not have identical regulations on data security to the UK. If we move your information outside the EU, we will take steps to ensure that adequate security measure are taken to ensure that your privacy rights remain secured as outlined in this policy.

When you use our service outside the EU, your details can be transferred outside the EU in order to provide such services to you

END OF POLICY