Mobile phone in hand

Sponsor Licence Scammers

Published 20 June 2024

We’re aware of recent reports of scammers attempting to obtain access to Sponsor Management Systems (“SMS”) by contacting licence holders directly.

These scammers may reach out via telephone and appear to possess details of your licence.

Remember: The Home Office will never request your login credentials over the phone. Instead, they’ll typically communicate with you via email or letter.

If you receive a call claiming to be from the Home Office, don’t hesitate to ask for verification or request communication in writing. Vigilance is crucial.

Under no circumstances should you disclose any information over the phone, especially your SMS login details. It’s crucial to note that Level 1 users caught sharing passwords risk potential revocation of the Sponsor Licence, so we urge all individuals to be extremely careful.

We urge all sponsor licence holders to exercise extreme caution when answering calls and ensure they verify the identity of the caller before divulging any information.

Your security is our priority. Stay safe and stay vigilant.

If you think you may be subject to scammers or need more information on your Sponsor Licence, speak to our team.

Contact Five Star

Don’t navigate the complexities of immigration alone. Let our specialists guide you towards a successful outcome.

Contact Us