New OISC code of standards published

The Office of the Immigration Services Commissioner’s new Code of Standards has now been published, due to come into effect on 1st September 2024.

This code sets the standards of conduct that regulated advisers and organisations must meet to retain certification with the OISC.

What is the new OISC code of standards?

The new OISC code will include nine core principles that will underpin all actions carried out by regulated advisers and organisations:

1. Act in a way that upholds the Rule of Law and proper administration of justice;
2. Behave with honesty and integrity;
3. Comply with your legal and regulatory requirements to the OISC acting openly, promptly and co-operatively;
4. Act competently and respect confidentiality;
5. Act in the best interest of your client, deal with clients professionally and ensure they receive a good quality of service;
6. Maintain high standards of professional and personal conduct, ensure public trust and confidence in the OISC regulatory scheme and do not bring the regulatory scheme into disrepute;
7. Treat everyone fairly and without prejudice;
8. Manage your business affairs and client records effectively; and
9. Charge fairly and transparently, dealing appropriately with client money.

Failure to meet a code requirement may result in the OISC taking action to maintain a high standard of quality across advice and services within the immigration sector.

Read the updated code

What is OISC regulation?

OISC regulation is a way to promote best practices and standards across the immigration industry, ensuring that regulated advisers and organisations uphold these in the services they provide.

OISC-registered organisations must meet and exceed multiple standards to ensure the level of information and support they provide is current, legal and relevant for each individual they work with.

Who is regulated by the OISC?

The OISC regulates advisers and organisations who provide immigration advice and/or services in the UK.

Five Star is proud to be registered with the OISC as a Level 3 immigration adviser.

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